Currently we only delivery to the UK.
Standard delivery is charged at £9.16 + VAT per box.
Orders containing more than 6 boxes will be sent out via pallet at a cost of £60 + VAT per pallet.
Orders over £1000 qualify for free delivery.
Returns & Refunds
The following terms apply if you’re purchasing as a consumer under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Regulations”). If the Regulations are relevant to the transaction, the subsequent provisions apply.
We are committed to delivering products of the highest quality to your doorstep. If you encounter any issues or are dissatisfied with any aspect of the product upon its arrival, please reach out to us within 48 hours of your delivery. You can reach us at our office landline, 01279 771884. We promise to address and resolve any concerns swiftly. Your contentment remains our foremost concern.
The following rules apply to cancellation of your order
- If you’ve ordered Goods and haven’t received them, you can cancel your order for any reason within 14 days. You won’t have any obligations, and we’ll refund your money.
- If you’ve ordered and received Goods, you can cancel your order within 14 days of their receipt. Inform us of your decision to cancel and ensure you return the Goods to us within those 14 days.
- We will return your money subject to the following conditions:
- The returned Goods are in a resalable, new condition with intact labels and packaging.
You follow our returns and refund procedures. We need to identify the sender before issuing a refund.
The option to cancel your order is not available
- If you’ve ordered goods, and they are unsealed post-delivery or become non-resalable for any reason;
- If you receive a sealed hard copy of a product and return it to us unsealed.
- If the Goods become intertwined with other items in a way that makes identification or separation challenging.
- You bear the cost of returning the Goods. We won’t cover or refund your expenses for repackaging and return.
- In any aforementioned situations, we’ll refund you within 14 days.